🔹 About Our Company
Q1: Who are you and what services do you provide?
We are a results-driven digital marketing agency offering services in SEO, website design and development, social media marketing, branding, PPC advertising, and more. Our goal is to help businesses grow their online presence and reach the right audience.
Q2: What industries do you work with?
We work with businesses across a wide range of industries, including e-commerce, healthcare, real estate, hospitality, education, finance, and more. Whether you’re a startup or an established enterprise, we tailor strategies to your niche.
Q3: Do you offer white-label services for agencies?
Yes, we provide white-label digital marketing and development services for agencies that want to scale without hiring in-house teams.
Q4: Do you have a portfolio or case studies I can review?
Yes, please visit our Portfolio or Case Studies page to see examples of our work and success stories from clients we’ve helped grow online.
Q5: Are you certified or partnered with any major platforms (Google, Facebook, etc.)?
Yes, we hold certifications from Google Ads, Google Analytics, and are official partners with Facebook and other platforms, ensuring we follow best practices.
🔹 Digital Marketing & Services
Q6: What makes your digital marketing services different?
We combine data-driven strategies with creativity and industry insights. Our campaigns are fully customized, transparent, and focused on ROI, not just vanity metrics.
Q7: Can I choose only one service or do I need a full package?
You can absolutely choose individual services. We offer flexible options based on your goals and budget — whether you need SEO, social media help, or a new website.
Q8: Do you manage both organic and paid marketing campaigns?
Yes. We offer both organic marketing (SEO, content, SMO) and paid advertising (PPC, social ads, display ads) to give your brand balanced visibility and fast results.
Q9: Will you manage my social media accounts and post content?
Yes, our social media marketing includes full management: strategy, content creation, scheduling, posting, and engagement.
Q10: What platforms do you support for PPC advertising?
We run paid campaigns across Google Ads, Facebook/Instagram Ads, LinkedIn Ads, YouTube Ads, and more depending on your business goals.
Q11: Can you help me set up Google Analytics and tracking?
Absolutely. We can set up Google Analytics, GA4, Google Tag Manager, Facebook Pixel, and event tracking to monitor campaign performance effectively.
Q12: How do you measure the success of a digital marketing campaign?
We use KPIs such as traffic growth, conversion rates, ROI, and engagement metrics to track and report campaign success.
Q13: Do you offer content writing or copywriting services?
Yes, we provide professional content creation tailored for SEO and engagement across websites, blogs, and social media.
Q14: Can you help with email marketing campaigns?
Absolutely, we design, execute, and manage email marketing campaigns to nurture leads and engage customers.
🔹 Website Design & Development
Q15: What platforms do you use to build websites?
We work with WordPress, Shopify, Wix, Squarespace, Webflow, and custom development platforms depending on your needs and business type.
Q16: Will my website be mobile-friendly?
Yes, every website we build is fully responsive and optimized for all devices — mobile, tablet, and desktop.
Q17: Can you redesign my existing website?
Yes, we offer complete website redesign services to improve aesthetics, performance, and user experience while maintaining SEO value.
Q18: Will my website be SEO-ready?
Yes, all websites we build follow SEO best practices, including fast loading times, proper meta tags, schema markup, and keyword-friendly structures.
Q19: Do you offer hosting or domain registration?
While we don’t directly sell hosting or domains, we can recommend reliable providers and assist you in setting up both.
Q20: Do you provide website maintenance after launch?
Yes, we offer ongoing website maintenance and support packages to ensure your site stays secure and up-to-date.
Q21: Can you integrate third-party tools or APIs into my website?
Yes, we can integrate payment gateways, CRM systems, chatbots, and other third-party services as per your requirements.
🔹 Project Process & Timelines
Q22: What is your typical workflow for a new project?
Our process includes discovery, planning, strategy, execution, reporting, and optimization. We stay in close communication throughout each phase.
Q23: How soon can we get started?
We usually begin projects within 2–5 business days of onboarding, depending on our current queue and project size.
Q24: How long does it take to complete a typical marketing campaign setup?
Initial setup usually takes 1–2 weeks, with ongoing campaign management after that. Timelines vary based on the project scope.
Q25: How do I share access to my existing accounts (Google Ads, GMB, etc.)?
We provide clear step-by-step instructions for safely sharing access to your digital accounts without compromising security.
Q26: Will I be involved in the creative process?
Absolutely. We encourage client feedback and collaboration throughout the project to ensure alignment with your vision.
Q27: What happens if my project requires additional features or scope changes?
We discuss any scope changes and provide updated timelines and cost estimates before proceeding.
Q28: How do you handle project delays or unexpected issues?
We communicate proactively about any delays and work closely with clients to resolve issues quickly.
🔹 Pricing, Payments & Policies
Q29: How do you price your services?
Pricing is based on project scope, deliverables, and timeline. We offer both one-time project pricing and monthly retainers.
Q30: Do you require an upfront deposit?
Yes. We typically require a 30–50% upfront deposit for new projects, with the balance due on completion or based on milestones.
Q31: Are there any long-term contracts?
No long-term contracts are required unless part of a custom retainer plan. We work on flexible terms based on your needs.
Q32: What happens if I need to pause a project or campaign?
You can pause a project with written notice. We’ll archive your progress and resume work when you’re ready, with no hidden penalties.
Q33: What is your refund policy?
Refunds are handled according to our Cancellation & Refund Policy, based on work already delivered. We’re transparent and fair in all billing.
Q34: Do you offer discounts for long-term or bulk service contracts?
We offer customized pricing and discounts based on long-term commitments or bundled service packages.
Q35: Are there any hidden fees I should be aware of?
No, all fees are clearly outlined in our proposals and contracts. Transparency is a core value for us.
🔹 Support & Communication
Q36: Will I have a dedicated account manager or point of contact?
Yes, each client is assigned a dedicated project manager or account lead for consistent communication and support.
Q37: What are your support hours?
Our team is available Monday to Saturday from [your support hours, e.g., 10 AM – 7 PM IST]. Emergency support is available upon request.
Q38: How often will I receive updates or reports?
Weekly or bi-weekly updates are standard for active campaigns, along with monthly performance reports depending on your service package.
Q39: What tools do you use for communication?
We’re flexible! We use email, WhatsApp, Zoom, Google Meet, Slack, and project management tools based on client preference.
Q40: Can I request changes during or after the project?
Yes, we welcome feedback. Minor changes are usually included in your package. Major revisions may be billed separately if outside scope.
Q41: Can I switch my account manager if needed?
Yes, client satisfaction is important, and we can arrange a new point of contact if required.
Q42: What happens after my campaign ends?
We provide post-campaign analysis and can discuss ongoing strategies to maintain momentum.